Host Responsibilities
1) Obligation to Deliver Possession of the Unit: This means having the unit vacant on the move-in date that was specified in the lease.
2) Respect Tenant(s) Privacy: Landlords must provide a 24-hour notice before entering the rental property to make repairs or show the property to prospective tenants (you must give 48 hours for an initial move-out inspection). There should also not be any cameras or recording devices inside the property unless it has been explicitly communicated and approved by those renting your property.
3) Obligation to Maintain the Unit: Hosts acknowledge that HouseStay is not the property manager and that they have the responsibility to maintain the property. After all, those looking for monthly rentals and corporate housing on HouseStay are expecting top-tier services that they would not receive at an extended stay hotel. This includes keeping the property clean, safe and habitable. The landlord must adhere to all building codes, perform necessary repairs on appliances, keep all vital services, such as plumbing, electricity, and heat, in good working order, and must provide proper trash receptacles and supply running water.
4) Contact HouseStay Immediately If There Are Any Issues With the Unit or Those Staying Within Your Unit: If you have any issues with the property that affects the renter or issues with the individual renting your property directly, please reach out to the HouseStay team immediately and we will mediate any issues between you and the other party. If the renter violated any building rules and is provided with a written warning, etc., HouseStay needs to be alerted ASAP so we have a copy for our records.