How To Report Any Issues or Property Damage Upon Move Out
When tenants move out they will have 48 hours to complete and submit their move-out checklist. If there is any damage or items you would like to report missing you will need to take and submit photos.
All claims and required items need to be included in the move-out checklist and must be done within 48 hours before the move-out date. If a move-out checklist is not submitted before the tenants move out, they cannot discount any claims made by the host when they submit their checkout list (meaning any claims the host makes will be approved once verified, as the tenants did not complete their move out checklist).