Why Tenants Must Add A Payout Method To Receive Their Deposits Back
Tenants must add a payout method to receive their security deposits back as HouseStay cannot remit the funds back to the payment method that was used to pay for the booking.
Tenants will not be able to receive their deposits back until they have successfully added their payout method to their HouseStay account; there are no exceptions as all deposits must be remitted via the HouseStay system.